'Zero tolerance for this behaviour': Uber probes Anele Mdoda's ...

Uber has launched an investigation into an incident allegedly involving media personality Anele Mdoda and one of its drivers after she shared her experience on her social media feed in posts that have since been deleted.  

Anele alleged the driver became aggressive and threatening after she chose the “don't talk to me” option during her ride.

The 947 breakfast host alleged the driver made a disturbing comment about rape and continued to harass her until she arrived at her destination.

Anele said she would stop at nothing to make sure the driver is brought to book.

“I am going to press charges today. X won’t make sure that man does not threaten another woman again. The law will. Have a great day further, because I will.”

In a statement shared with TshisaLIVE, an Uber spokesperson said the company would take immediate action if the driver was found to be in breach of its community guidelines.

“What has been described is completely unacceptable and we have zero tolerance for this behaviour. We are immediately and urgently looking into this matter. Where a driver is found to be in breach of our community guidelines, their access to the platform is immediately removed, as the safety of everyone using the platform is a top priority,” read the statement.

“We are deeply committed to our responsibility of contributing to the safety of our communities and to providing the best possible experience to users on the app, which is why we are always hard at work to improve safety on the platform.

“If Uber is made aware of any incident on a trip, we investigate immediately and take appropriate action in line with our community guidelines. We also provide all riders with a range of safety features, including audio recording, RideCheck and an in-app emergency button.”